Family Support Case Manager
Full-Time
Location: Greenfield, MA with travel throughout Hampshire and Franklin Counties as needed.
Salary: $19.93 - 21.53/hour
ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. In Family Empowerment, our Family Support Case Managers are a key resource to families who have a member with a disability. You will provide training, needed information, family support contacts and referrals to other agencies and supports. On a wider level, you will help educate the community about disailities and/or autism and how to help better support families, as well as facilitating social and recreational activities for people of all ages. You will help families get the best results from funds available by administration of stipends and all documentation.
Key Responsibilities:
- Providing individualized support to families.
- Support families to navigate resources and services available to them.
- Makes visits to families' homes; develop support plans/goals when needed; maintain contact and ongoing support as needed;
- Connect families with other families for support.
- Promote community integration.
- Help maintain and expand an extensive community-based network of support & informational resources.
- Develop center-based and community-based activities, groups, training and events to support people with intellectual disabilities and/or autism across the lifespan and their families.
- Provide a welcoming, inclusive environment.
Qualifications:
- High School Diploma / GED required.
- Broad knowledge of a discipline involving the use of a broad theoretical knowledge equal to a complete 2-year college education.
- Over 1-year direct experience working with families or individuals with disabilities.
- Broad knowledge of disability support services.
- May be required to complete First Aid, CPR, OSHA, and/or Safety Care training based on program needs.
- Valid driver's license and reliable transportation/vehicle required.
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNet https://www.servicenet.org/ ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
