Office Administrative Assistant I
Department: Human Resources
Full Time
Location: Springfield, MA
Schedule: Monday-Friday, 9a-5p
Pay: $20/hr
Job Summary:
ServiceNet is a dynamic and compassionate nonprofit organization committed to delivering innovative mental health, developmental, and human services across Western Massachusetts. As an Office Administrative Assistant I, you will play a vital role in ensuring seamless office operations and providing a welcoming front desk experience. This position is key to maintaining effective communication, scheduling, administrative support, and assisting HR functions—all within a mission-driven and supportive environment.
Key Responsibilities:
- Greet and assist visitors and clients professionally.
- Answer and direct phone calls, take messages, and provide information as needed.
- Manage mail, packages, office supply inventory, and order necessary supplies.
- Schedule appointments, meetings, and training sessions.
- Maintain a neat, organized, and welcoming reception area.
- Monitor and manage visitor logs, security procedures, and employee sign-ins.
- Proctor MAP testing.
- Provide administrative support, including data entry, document preparation, and filing.
- Assist HR with various administrative tasks.
- Perform other office duties as needed.
Qualifications:
- High school diploma or equivalent (Associate’s degree preferred).
- Experience in reception, customer service, or administrative roles.
- Strong communication, multitasking, and problem-solving skills.
- Proficiency in Microsoft Office Suite and office equipment.
- Ability to work independently and as part of a team.
Benefits:
- Generous time-off package
- Comprehensive health and dental insurance plans
- 403(B)-retirement plan, with employer matching
- Long-term disability benefits; paid life insurance
- Advancement opportunities, tuition assistance, and several more benefit options
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With dedicated staff members, we work together to make a meaningful difference in the lives of others.
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 1,500 employees and 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.
