Administrative Assistant II
Department: Mental Health Recovery Services
Full Time
Location: Northampton, MA
Schedule: Monday-Friday, 9a-5p
Pay: $21/hr
ServiceNet is a dynamic and compassionate nonprofit organization committed to delivering innovative mental health, developmental, and human services across Western Massachusetts. Our Mental Health Recovery Services Division is looking for a full time Administrative Assistant II to support their senior management team.
Key Responsibilities:
- Develop and maintain filing system of paper and electronic documents
- Document and update operating procedures and policies; suggest and implement more efficient ways to perform operational functions and troubleshoot problem areas
- Track data, manage spreadsheets; assist with managing housing and financial data and information
- Provide office management support including troubleshooting office equipment, ordering supplies, and scheduling regular and emergency IT and maintenance needs.
- Coordinate meetings including scheduling and set up of meeting room and preparation of agenda
- Coordinating with other ServiceNet administrative assistants
- Assist senior managers with a variety of administrative projects
- Contribute to a welcoming environment in our office for staff and visitors
- Handle highly sensitive, confidential information with discretion and a high degree of care
- Serve as liaison with other ServiceNet departments
- Provide scheduling and administrative support to senior managers as needed
Minimum Qualifications:
- Associate’s Degree or Bachelor’s Degree and/or 3 years of relevant administrative support experience
- Excellent organizational skills and ability to prioritize
- Advanced Microsoft Office skills with the ability to become proficient with agency-specific programs and software
- Ability to communicate with skill and diplomacy
- Ability to exercise discretion and confidentiality with sensitive company information
- Self-motivated, professional presentation
- A valid driver’s license and vehicle
Benefits:
- Generous time-off package
- Comprehensive health and dental insurance plans
- 403(B)-retirement plan, with employer matching
- Long-term disability benefits; paid life insurance
- Advancement opportunities, tuition assistance, and several more benefit options
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With dedicated staff members, we work together to make a meaningful difference in the lives of others.
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 1,500 employees and 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.
