Family Support Specialist 1 – Family Empowerment
Fulltime
Location: Northampton, MA
Salary: $41,454.40 Annually
Schedule: Monday - Friday, 8 Hours daily, between 9AM-5PM with flexibility to best meet case load needs, adjusting hours as needed. Some travel for In-Person Outreach Services made available throughout Hampshire & Franklin Counties.
ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. Family Empowerment, believes that information is power for families and individuals to build a rich and full life as they live and grow in their communities. We help families find state, local and private resources to develop a unique plan of action - and along the way create and offer a host of activities for fun, education and inclusion. Family Support Specialists are a key resource to families who have a member with a disability! You will provide training, needed information, access to resources, family support contacts and referrals to other agencies and supports. On a wider level, you will help educate the community about disabilities and/or autism and how to help better support families, as well as facilitating social, educational, support groups and recreational activities for people of all ages.
Key Responsibilities:
- Providing individualized support to families.
- Act as a liaison between programs, families, and providers.
- Complete intakes/assessments.
- Develop support plans and intervention strategies.
- Promote Community Integration.
- Help Maintain and expand an extensive community-based network of support & informational resources.
- Provide Case Management to families in complex situations.
Qualifications:
- Broad knowledge of a discipline involving the use of a broad theoretical knowledge equal to a complete 2-year college education.
- Over 1-year direct experience working with families or individuals with disabilities.
- Broad knowledge of disability support services.
- May be required to complete First Aid, CPR, OSHA and/or Safety Care training based on program needs.
- Valid driver's license and reliable transportation/vehicle required.
Benefits:
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNet https://www.servicenet.org/ ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 1,500 employees and 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.
