DBIS Shared Living and Outreach Assistant Director
Location: Holyoke, MA (Riverdale Rd)
Salary: $50,000
ServiceNet is seeking someone passionate about helping individuals with developmental disabilities life a life that is safe, enjoyable, and meaningful—both at home and in the community. As the Assistant Director of one of our Shared Living and Outreach programs, you will play an important role in creating environments that adapt to the changing needs and desires of the people we serve, giving them opportunities to grow, thrive, and live their best lives.
Key Responsibilities:
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Help Find Homes: Assist individuals in finding suitable housing, supporting them through the application process and lease agreements to create a stable and happy living environment.
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Ensure Program Compliance: Oversee systems that ensure we meet all licensing regulations, making sure our programs run smoothly and effectively.
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Support Applications: Assist individuals with completing important paperwork for MassHealth, DTA, housing applications, and more, making sure they get the resources they need.
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Build Strong Relationships: Communicate regularly with parents, doctors, hospitals, and community agencies to ensure the best care for individuals.
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Be the Connection: Serve as a liaison between the Department of Developmental Services and the individuals you work with, keeping communication open and clear.
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Collaborate with Leadership: Attend regular meetings to coordinate program activities and make sure we’re all working together towards our goals.
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Prepare for Success: Oversee the application process for potential shared living providers, ensuring homes are ready for licensing approval.
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Administrative Support: Provide crucial administrative support for both our outreach and shared living programs, helping everything run smoothly.
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Respond in Emergencies: Be ready to act quickly and effectively in emergency situations, ensuring everyone stays safe.
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Maintain Confidentiality: Enforce program regulations and maintain the confidentiality of individuals at all times.
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Make Decisions in Crisis: Step up in times of crisis when the Director of Operations is not available, ensuring professional and timely communication with all necessary parties.
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Keep Records: Maintain accurate and confidential records for individuals, ensuring everything is up-to-date and organized.
Why You’ll Love Working Here:
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Transform Lives: Your role will directly touch the lives of individuals, empowering them to gain confidence and independence.
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Thrive Together: Join a caring and supportive team that believes in working together, fostering growth, and creating a positive environment where everyone can succeed.
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Continuous Growth and Development: Be part of a dynamic team where you’ll have endless opportunities to learn, develop new skills, and grow through real-world experience and continuous training.
Qualifications:
- Three years’ experience working with people who have developmental delays or brain injuries.
- Bachelor’s Degree in a related field preferred but not required.
- Valid driver’s license for at least six months and a good driving record.
- Basic computer skills.
- Physical ability to help residents and keep them safe.
- Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus.
Benefits:
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps over 12,000 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us.
If you’re looking for a meaningful career where you can be a positive force for change, apply today and help us continue creating environments where everyone can thrive!
Learn more about ServiceNet https://www.servicenet.org/ ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 1,500 employees and 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.
